Privacy Policy
Last updated: 2026-03-18
TonePilot AI (“we”, “our”, or “us”) respects your privacy and is committed to protecting your data. This policy explains what information we collect and how we use it.
1. Information We Collect
Account Information
When you sign up or contact us, we may collect:
- Name
- Email address
- Company or website information
Website Data
To provide our service, we may access and process:
- Content from your website
- Public pages and sitemap data
This is used to train your chatbot.
Conversation Data
We collect and store chatbot conversations, including:
- Questions asked by your website visitors
- AI-generated responses
This helps you review interactions and improve your chatbot.
Usage Data
We may collect basic usage data such as:
- Login activity
- Feature usage
- Performance metrics
2. How We Use Your Information
We use your data to:
- Provide and operate the TonePilot AI platform
- Train and improve your chatbot
- Show conversation history and analytics
- Improve our service and features
- Communicate with you about updates or support
3. Data Ownership
You retain ownership of:
- Your website content
- Your chatbot data
- Your conversations
We do not sell your data.
4. Data Sharing
We do not sell or rent your personal data.
We may share data only when necessary with trusted service providers (such as hosting, analytics, or email services) to operate the platform.
5. Data Security
We take reasonable steps to protect your data, including:
- Secure authentication
- Rate limiting and access controls
- Infrastructure-level security
However, no system is completely secure.
6. Data Retention
We keep your data only as long as needed to provide the service. You can request deletion of your data at any time.
7. Cookies
We may use cookies or similar technologies to:
- Maintain sessions
- Improve user experience
- Analyze usage
You can control cookies through your browser settings.
8. Third-Party Services
TonePilot AI may rely on third-party services (such as AI providers, hosting, or email delivery). These services process data as needed to provide functionality.
9. Your Rights
You have the right to:
- Access your data
- Request corrections
- Request deletion
To make a request, contact us at the email below.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the service means you accept the updated version.
11. Contact
If you have questions about this Privacy Policy, contact us at: Email: hello@tonepilotai.com